Request technical help

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Request technical help

Navigation:  Working with cash register > Main screen and billing > Tile menu > Help Center >

You can send a query to the technical support directly from the touch cash register. A simple form is all you need. You can find it by clicking on Help Center on the main screen of Dotypos.

 

How do I send a query to technical support?

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Click on the button Help Center in tile menu on the Dotypos main screen. Select Send query to technical support.

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A simple form opens. Here, you must fill out all fields accurately:

Name and surname - Enter your name.

E-mail Address - Carefully enter the email address where you want to receive the answer. Delete any default text in this field.

Phone number - Enter the phone number to reach you in case of need.

In the field 01 to enter your query for technical support and describe the potential errors or problems.

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Finally, click on the button REQUEST HELP to send the request.

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