If you are interested in the functionalities of higher Dotypos versions, you can ask anytime for an upgrade to a higher license version. The license can be upgraded immediately or starting in the following billing period.
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Only license upgrades are available. License downgrades are not supported on the My Dotypos portal. If you want to downgrade your current license, contact our customer support at +420 221 221 331 - choice 2. |
Immediate license upgrade
If you decide to upgrade immediately to a new license type, you have to pay off the outstanding periodic license fee according to the selected higher license (FULL or UNLIMITED). You will be redirected to the payment gateway, where you can pay off the outstanding license fee online. You receive the invoice for this payment by email. The following payments will be done as usual on the basis of periodically sent invoices.
By upgrading the license, the billing period will not be affected. It is just a license type change, so from the following period you pay the full amount for the new license type.
License upgrade starting from the next period
By selecting to upgrade to a higher license type starting from the next billing period, the license will be upgraded automatically at the end of the current billing period. So if you use the FULL license with the period ending 31.7. now, your license will be automatically changed to UNLIMITED from 1.8. From that day on, you will be able to use all Dotypos functions. At the beginning of the new billing period you get a periodic invoice for the new license with the new price. You do not have to make any payments in advance.
