» This option can be found in Cloud settings. « |
If the technician has to connect to the Dotypos Cloud of the customer, this access must be authorized due to security reasons.
|
You can also generate a PIN directly from the cash register in the Help Center, which you can find among the tiles on the main screen. |
How do I generate a PIN via Dotypos Cloud?
|
Log into the Dotypos Cloud web interface and select Cloud settings |
from the left-hand tab panel.
|
Click on the tab Technical support |
and on the displayed page use the button 
. Pass to the technician the displayed authorization code that appears in the field above the button. Unless you have this code your data is not accessible.
