» This option can be found in Cloud settings. « |
If the technician has to connect to the Dotypos Cloud of the customer, this access must be authorized due to security reasons.
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You can also generate a PIN directly from the cash register in the Help Center, which you can find among the tiles on the main screen. |
How do I generate a PIN via Dotypos Cloud?
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Log into the Dotypos Cloud web interface and on the overview page click on the cloud icon |
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Click on the item Technical support |
. Then, on the displayed page click on 
. Pass to the technician the displayed authorization code that appears in the field above the button. Unless you have this code your data is not accessible.
