A valid license is required for Dotypos to work. The license is verified automatically on a regular basis, which is why a working Internet connection is needed. You can also verify the license manually, so that the cash register reflects any changes in the validity or type of the license.
Manual license verification
You can verify the license manually at any time via the Help Center tile on the main screen by selecting About application. The version of the Dotypos application is displayed together with the License code. Tap the icon next to the license code to verify the license. The cash register must be connected to the Internet. Verifying the license is useful e.g. when you have changed the license type and want the changed license to be transferred to the cash register. If you are using the trial version of the application, you will be able to enter the license key here and remove the limitations of the trial version.
License expiration
If your license is about to expire, you will be notified of this each time you open Dotypos. Once you buy a license for the next period and the license is verified, this information disappears.
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For the cash register to work continuously, the license must be verified regularly via the Internet connection. If the license cannot be verified within 14 days, it will not be possible to use the cash register. After 10 days without license verification, a warning is displayed, but the cash register still works for another 4 days. The cash register must therefore be connected to the Internet at least once every 10 days. |
Deactivated licence
If the licence is deactivated, the following dialogue will appear and you will no longer be able to work with the cash register:
The license may be deactivated for the following reasons:
•The validity of the used license code has expired.
•You have deactivated the license temporarily via the My Dotypos portal.
•You have made a cash register replacement.
•The invoice for the license fee has not been paid for more than 10 days after the due date.
•The HW token of the device has changed. This may happen with older devices or devices with a faulty storage.
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•You can manage and pay your invoices in the My Dotypos customer portal. After the invoice is paid, just verify the license manually on the cash register via the Help Center tile and the About application item. The license will be verified and the cash register will start working. A working Internet connection is required to verify the license. •We also recommend checking that the network requirements are met and the network is set up correctly. |
