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» Available only in Dotypos FULL and higher. «

Dotypos Cloud lets you import or export customer orders. If you have already created customer orders, you can export them to the file and use it for backups or adjustments. If you import this file back via Dotypos Cloud, the customer orders will be automatically updated or newly created. You may import just one .csv file. Before importing the .xls file, you have to save it in .csv format first.


To find out how to import / export see the parent chapter.

Each customer account has its own ID number. If you adjust a customer in the .csv file, the customer account with the same ID number will be adjusted in Dotypos Cloud after it is imported and in the touch cash register after synchronization.

You will find the import and export buttons in the page heading at Item management » Customers.

If you have not created any customer accounts yet and you want to batch import them, download the .csv template from Dotypos Cloud and replace the sample data with yours. Then import the file. The sample procedure is described in this chapter.


Description of import file columns

Customer import file


The unique number of the customer (choose any series of numbers, e.g. 101, 102 and so forth). Each customer number must be unique. Do not reuse a number that has already been assigned to a deleted customer.


Do not fill this column out, but leave it with empty values. It is used to identify record updates internally.


Customer’s registration number


Customer’s given name(s)


Customer’s surname


Customer’s PLU bar code (used e.g. for customer cards).


Contact email


Phone number without spaces (420111222333 or 111222333)


Date of birth in rrrr-mm-dd e.g. 2029-05-12.


Street / Address of residence




ZIP code


Country code, e.g. CZ


Company name


Discount group ID


Number of bonus (customer) points


Note (This note will be printed on the receipt.)


Internal note (This note will not be printed.)


Header for printing


Order expiry date in yyyy-mm-dd hh:mm:ss, e.g. 2029-05-12 00:00:00. The indicated time is not relevant, but must be filled out. The expiry date is always set to midnight at the start of the day.


Tags separated by commas


Number indicating a deleted customer (1 or 0 - deleted/non-deleted). Once a customer has been deleted, it no longer appears on the cash register. The default value is 0.


The number determining whether the customer is displayed in the customer overview on the main screen or not (1 or 0 - displayed / hidden).


Not to be filled out, used for backward compatibility. For the registration number, use the column vatNo.


Internal number of the independent seller. If it is filled in, this customer will belong to a independent seller with this number. The independent seller number is the same as the employee number you have set as a independent seller.

The required items are marked in bold, other items (data) are optional.



Are supported .csv files with delimiter ; (semicolon) and , (comma). If semicolon is used, it is possible to separate decimal places by commas and periods. If you use a comma as a data separator, you must use a period to separate the decimal places.


This manual is for information purposes only and does not provide any warranty. The given specifications may be changed without prior notification. Illustrations and schemes are for information purposes only. The appearance and functions of both the device and software may differ based on the current version of the product and applications.

Created with from Dotypos. ©2024 Dotykačka ČR s.r.o.


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