The touch cash register supports connecting the so-called customer display. It is a full-featured display in the form of a tablet, which is hardware comparable to the tablet on which Dotypos runs. If you have any trouble with a cash register, you can use the customer display as a spare cash register.
The customer display is the second tablet that is used as a display to show recorded items and commercial media. So the customer display can be used as a spare cash register when one is needed. In the customer display you must have installed the application Customer display. Insert the displayed commercial media using Dotypos Cloud.
The touch cash register and customer display communicate together via a network connection so they have to both be connected to the same network (same active element). It does not matter whether both devices are connected to the wireless Wi-Fi network or via cable.
The Customer display can be placed on a special stand together with the cash register or they can be separated. Connect the customer display to the stand the same way as you would with the touch cash register, as they are a VESA standard.
The customer display configuration consists of the following steps:
1.Install and set up the application Customer display in the tablet to be used as a customer display.
2.Set up the function Customer display in the touch cash register (pairing Dotypos with the display).
3.Loading media and creating a playlist via Dotypos Cloud.
4.Data synchronization between the cash register and the customer display.
•If the customer display does not show data from the cash register anymore, it was probably provided with a different IP address than the one set in the cash register.
•Do not connect any devices other than printers, barcode scanners or scales to the cash register's USB ports. Also, the must be powered by its own adapter. Otherwise, the cash register may jam or damage the motherboard!
A customer display can be used as a substitute of cash register if needed (e.g. the original cash register breaks down). So, investment in the customer display will provide you with the continuous operation of the cash register system.
So, if the original cash register breaks down and you need to put the cash register system into operation with the tablet used as a customer display, follow these instructions:
1.On the customer display, install the cash register applications.
2.In the in the activation wizard of Dotypos, log in using email to Dotypos Cloud, enter your current license code and perform the replacement of the original cash register. Data from the original cash register will be transferred to the new one now represented by the customer display. The license in the original cash register will be deactivated automatically.
4.All done, you can start selling!
5.When your original cash register is back in operation, you can easily load the data back the same way.