For closed and paid orders, you can change the payment method in History. Thus, an order paid by cash can be changed to an order paid by card. You can even change the payment method if the bill was paid partly by cash and partly by card, i.e. by splitting it into several payment methods. Information about the additionally changed payment method can be found in Dotypos cloud under the Issued documents report (data report Issued documents (tabular)).

 

How can I change the payment method afterwards?

Step 1

To change the payment method for a closed order, first select it in the history Number 1 in the image, tap on the Order Options button Number 2 in the image and select CHANGE PAYMENT TYPE from the menuNumber 3 in the image.

clip1388

 

Step 2

Then select a new payment method. The original payment method will be replaced by the new one.

clip1389

 

Step 3

The cash register performs several cash transactions. These are visible after the payment method is expanded. In our case, the order was originally paid with cash. So after changing the payment method to card payment, the cash register "crosses out" the original payment method and returns it to the cash register status (-6.50 EUR) and then pays the closed order with the new payment method.

clip1390

top


 

If a order has been paid by multiple payment methods, it will be possible to change each of the original payment methods to a different one. For such an order, first select one or all of the payment methods and then select a different payment method. When all payments originally made are marked, these payments will be replaced with one new payment.

clip1391

top

This manual is for informational purposes only and provides no warranties. The specifications given are subject to change without prior notice. Images and diagrams are for illustration only. The appearance and functions of the devices and software may differ depending on the current version of the product and applications.
Created with ♥ by Dotypos. ©2026 Dotykačka ČR s.r.o.