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The HISTORY button displays all created orders sorted by time. The overview distinguishes between paid, unpaid and cancelled orders. Tap the selected item in the report to open a menu of other order operations and to see the items charged.

Thus, you will find all closed or unclosed orders in the history, regardless of whether they have been paid or not. The history shows all receipts, even those that have been deleted from the cash register based on this setting. Older receipts can be easily searched. The information about the retrieved receipt is then automatically downloaded to the cash register.

 

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The tile HISTORY allows you to partially or fully cancel orders. Canceling orders is described in detail in the chapter Order cancellation.

 

How do I use the order history?

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By clicking on HISTORY an overview of all created orders appears. For each order it displays its condition and whether it is closed, open or canceled. For each canceled order an item with the corresponding negative value is created. Canceled accounts always have two records: the yellow record of sale (the CZK EUR 38.04 record in the picture) and the red subsequent cancellation of individual items (the second record of EUR -38.04 in the picture).

You can limit the report to the selected documents by checking the 01 option. Tap 02 to open the calendar and limit the history to the selected date. Check the 03 option to also view pending cancelled accounts in the report, or to limit the records to the selected employee. If the account already belongs to a customer, you will see the customer's name in the report.

You can find the document by number when clicking on the icon Search by number in the top right corner.

Clicking the selected account 04 in the history displays its items on the left. You can then do other operations with this order, such as assign a customer or subsequently cancel the account (see the next picture).

The orders with highlighted numbers clip0945 belong to the so-called independent sellers. These sellers are independent tradesmen that work in one establishment.

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The menu with operations Order options can be displayed by selecting the chosen order in the overview and clicking on the button 01 (see figure below). You can choose from the following options, the availability of which depends on the selected order properties and the cash register setting (see the figure below):

Assign customer this option allows you to subsequently connect the customer to the selected order. The selected customer will be shown on the left side under the account items. You can find more information about assigning orders to individual customers in the chapter Customer. However, any potential points for purchase are not added to the subsequently assigned customer.

Print receipt copy - Prints a copy of the receipt as it looked at the moment it was drawn. If a receipt has already been printed for this account the receipt simultaneously printed from the history will be identified by the expression “Copy.” If you have set up multiple receipt printing, the next receipt after the printed set will be marked this way.

Cancel this order - Performs a partial or full cancellation of the selected order. You can find instructions how to cancel the order in the chapter Order cancellation.

Change payment type - Changes subsequently the payment method of an already closed order. The change may only be performed if:

A receipt (paid order) is selected from the history, instead of a canceled document etc.

The account is paid as a whole by a single payment method.

This does not involve Write-off.

The currently logged user has authorization to change the payment method.

The order is issued in the current open shift.

 

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If you change the payment methods later, for example to pay with a credit card, the payment terminal will not initialize again. Any potential additional card payments must be implemented by entering the amount in the payment terminal.

 

Send receipt - Additionally sends the receipt to the email address that you will enter in the next step. This is the same function as Send receipt in the Payment dialog, but there it is available only during order payment. Here you can use it anytime retrospectively.

Add tip - Adds additional tips to a closed account. This option is dependent on this setting.

Pay - Use this option to settle an order later, or use Cancel order.

Share/Print invoice - If you have issued an invoice concerning this order, you can display it by clicking on this option.

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In/out cash

If you make a cash In/out cash at the cash register, this cash transaction will be listed in the history. Additionally, you can assign a customer to the In/out cash or specify the purpose of the withdrawal/payment. The cash receipt and withdrawal will also be listed in the sales report (at the cash register closing).

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This manual is for information purposes only and does not provide any warranty. The given specifications may be changed without prior notification. Illustrations and schemes are for information purposes only. The appearance and functions of both the device and software may differ based on the current version of the product and applications.

Created with from Dotypos. ©2024 Dotykačka ČR s.r.o.

  


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