Once you issue an order using the Checkout button on the main screen, the payment dialog will appear. Use this dialog to pay the current order and perform other advanced operations with the order. Depending on its settings, the payment dialog allows you to:
•Use the quick action buttons to add a customer, set a discount or mark an order as paid and closed with one tap.
•Choose a tip before paying. In the case of a supported payment terminal (in the Czech language), the total amount including the selected tip will be transferred to the terminal. The customer can also enter the tip into the payment terminal.
•Select your accepted payment methods separately for the cash register and the Mobile Waiter and choose their order in the payment dialog.
•Easily split the amount paid between multiple payment methods.
•Display the amount to be returned based on the payment received from the customer. The amount received can also be selected from specific banknotes and coins.
•Accept foreign payment currencies.
•Pay the order by bank transfer, where the customer makes an instant payment by scanning the QR code on the receipt.
•Issue an invoice for the ordered products.
•Write off products and their ingredients.
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The different scenarios in this chapter show you how to set up the cash register behavior when paying and closing an order and how to work with the payment dialog. |
Description of the payment dialog
Once the order has been issued from the main screen, the default payment dialog screen will appear, as shown in the image below. If you do not need to change anything, tap the selected payment method 
. Depending on your current payment settings, a dialog for selecting a tip or for entering the amount received from the customer will then be displayed.
You will then be able to close the order with the button of the selected payment method. The payment will be registered as paid and if you have set up the corresponding print job, a receipt will be printed. If neither the tip nor the option Paid, To return is active, the order will be paid and closed directly after selecting the payment method, without any further operations.
•Use the cross 
to close the payment dialog, go back and continue working with the open order.
•Tap the three vertical dots icon 
in the Order section to display the advanced order options. By holding your finger on this icon, you split the order and display the To pay window. Move the items you want to have in a separate order and pay separately to this window. See the chapter Dividing orders. To quickly split the items in the order to pay separately, you can also use the arrows 
.
•Use the PICK CUSTOMER button 
to assign the order to a particular customer.
•The three vertical dots 
in the Payment section display the advanced payment options. However, these options are not available if an item in the order or the whole order is sold (recorded) by proxy.
•In the section , tap to select a payment method to pay the order and move to the next step. The available payment methods depend on these settings. You can change the payment method of an already paid (closed) order in the History. After selecting a payment method, you can change the value of the amount paid in the next step. The amount to be returned will be calculated automatically and the cash register will show how much to return to the customer. Optionally, before closing and paying the order, you can enter a tip from the customer or select it from the suggestions. The Not Paid button closes the order without payment. The transaction will be marked as unpaid in the Payment history and you will be notified of this unpaid order when you close the cash register. Notifications of unpaid orders can be turned off in this setting.
•Use the 
Split Payment, Print and Send buttons to split the payment between multiple payment methods, print a copy of the receipt or send it to the customer's e-mail. However, you can also split the payment by entering a received amount lower than the total spend after selecting a payment method. You will then be automatically returned to select another payment method to pay the rest.
•On the left and right side, shortcuts 
are displayed for advanced order options or payment options. These shortcuts are not available if the device does not have sufficient display resolution. Depending on the feature settings in the cash register, some shortcuts may also be hidden.
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•For closed and paid orders, it is possible to change the payment method used to pay them in the History. •In the Print receipts print job, you can optionally turn on mini-receipt printing to help save thermal paper. •In this setting, you can activate print on demand and print the receipt only on customer request. •For more information on the different options for printing receipts, see this chapter. |
Payment by transfer via QR code
For the transfer payment method, Dotypos can print a QR code with payment details on the receipt. The customer can thus easily make a cashless payment via their mobile phone. This option is suitable as an alternative to card payments.
How do I set up a transfer payment via QR code?
1.Go to Application settings » Cash register and add your bank account number in the Company information section.
2.Open Payment Settings and add the payment method Bank Transfer.
3.Now, in the print settings, in the Printing receipts print job, enable the option Print QR payment code on bank transfer receipts.
4.Add the products to the order and close it using the Bank Transfer payment method.
5.Verify that the customer has scanned the QR code from the receipt and made an instant payment.
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•The format of the entered bank account is validated. Therefore, if you do not print QR codes on your receipts even if set up correctly, check the correct account number with the bank number after the slash. •The QR code is also not printed on the receipt if you have the Print receipts option Mini receipt enabled in the print task. |
Write-off of products and raw materials
If you are using Ingredients, Dotypos also offers raw material write-off. Write-off is a standard payment method in Dotypos. By adding this method, you can easily deduct items from stock (e.g. when you spill a drink) directly from the payment dialog. When you issue a receipt using the Write-off payment method, all products sold, including their raw materials, are deducted. However, a proper receipt will not be issued, but only a confirmation of the deduction made, which will not affect the sales and VAT of the cash register in any way. When the order is closed using the Write-off method, the movement in the warehouse will be correctly recorded.
How to write off products and their raw materials?
It is very simple:
1.In the Application Settings, activate the Write-off payment method in the Payment Settings section.
2.You will then find this payment method in the payment dialog.
3.Bill the products you need to write off as usual and "pay" the order using the Write-off payment method.
4.If you add a note (e.g. the reason for the write-off) to the order paid in this way, it will be written into all products - raw materials - that are being written off.
5.The products will be written off including their raw materials (ingredients).
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You can find the value of the written-off products in the cash register in the Sales Overview, and in the Dotypos cloud in the sales reports. An alternative option is to first park the products for write-off on a specific table on the table map and then perform a bulk "payment" using the Write-off method. You will then find all the written-off goods under that table. |
