Ordering systems
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On the Ordering systems tab in Dotypos Cloud you will find currently supported and upcoming integrations with online ordering systems and delivery services. The level of integration of each service depends on the capabilities of the service. Therefore, the possibilities of cooperation with the cash register may be different for each service depending on what all the service offers to customers and whether it is possible to connect all these functions with the cash register system. Therefore, the configuration options for each service may also be different. Bolt Food, Wolt and Wolt Retail are supported.
First, you need to enable the connection to your preferred service in this section, create categories (sections) and place already created products from the cash register into them. The categories in the ordering systems are therefore completely independent and not related to the created categories in the cash register. You can then place the products you have already created in the cash register into these categories. The products are the same for the ordering systems and the cash register. You can then process orders directly in the cash register.
The easiest way to activate Takeaway for products sold through Order Services is in Dotypos Cloud. To set up Takeaway for all products at once, use the Bulk Selection feature. In Remote Administration, go to the Item management » Products tab, tap the Bulk Selection button in the top panel and select the products offered in the ordering services. Use the + buttons to add them to the right side. Once you have all the products selected, click Edit under the added products to open the bulk edit. Here in the Basic section, activate the Allow to saleitem as takeway checkbox, toggle the switch to ON and select the appropriate VAT rate from the drop-down menu. ![]()
Nakonec tuto změnu uložte, tlačítkem ve spodní části. U všech vybraných produktů bude aktivován Prodej s sebou s nastavenou sazbou DPH. |
We'll show you how to connect the Bolt Food service. If you don't use Bolt Food yet and would like to, just fill out this form. To connect, you need an External ID, which Bolt will assign to you. Once you have created an offer using the procedure below, contact Bolt to activate your orders. You will then be able to post the offer and it will appear on your business page in that service.
With Wolt, you'll already have the connection set up from Dotypos. So once you get the message that the linking is ready, just create the menu by following the procedure below.
•If you are already using Bolt and have a menu created directly in Bolt, activating orders will delete the menu in Bolt and replace it with the menu in Dotypos. It is therefore necessary to have a menu already created in Dotypos and only then ask Bolt to activate orders. If you are unable to synchronize, see the end of this chapter. •In the case of Wolt, you first need to create a menu, enter the hours of operation, log out of the Wolt Merchant app, and then enable order synchronization! |
Login to the Dotypos Cloud web interface. In the left tab bar, select Integration and then Ordering systems |
A dialog will be displayed for entering the ID number (External ID from Bolt). You will receive this number if you apply for a restaurant registration on Bolt or another service. So enter the ID number assigned to your business for the service and confirm with the INTEGRATE button. |
Click ADD SECTION |
Once you add the first section, you can add items, i.e. products, edit it or delete it. You can do all this using the buttons |
To add a product, tap on the ADD ITEM button. A simple dialog will be displayed with the search field |
To change the order of products in a section, hold down the icon Once you have added and set up all the products, click Tap on the MANAGE INTEGRATIONS button |
•Additional product features applicable to ordering systems can be found in the product list if you open the product detail. •If you delete a product in the checkout that is part of the menu for ordering services, it will be marked in red here. |
Once published, the PUBLISH OFFERING button will change to ENABLE / DISABLE ORDERS. You can easily turn on or off the order option for your customers.
Although the above procedure is valid for Bolt Food, it will be similar for other ordering services. Depending on what the service supports, there may be a difference in the setup options for the sections or products offered, or in the menu configuration for that service. |
You can now move to the treasure room and checkout orders there. The availability of individual products for ordering can also be adjusted at the cash register in this setting.
If an error is returned after a sync is run, Bolt support contact information will automatically be displayed in the right-hand pane. In this case, it is always necessary to check whether Bolt has correctly set up and activated synchronization for your enterprise. This is what you will find out in the displayed contacts. ![]() At the same time, you can use the button in this section to perform a repeat synchronization if the first synchronization ended with an error. This is useful if you have published the menu before the synchronization is active. So once you get the information from Bolt that you have an active sync, you can restart it by clicking on the arrow icon. ![]() |